Customer Satisfaction Survey Customer Satisfaction Survey 1. How Likely is it that you would recommend this company to a friend or colleague?0 = Not at all likely | 10 = Extremely likely * 5 2. Overall, how satisfied or dissatisfied are you with our company? * Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied 3. Which of the following words would you use to describe our services? Select all that apply * Reliable High Quality Useful Unique Challenging Ineffective Poor Quality Unreliable OtherOther 4. How well did our service meet your needs? * Extremely well Very well Somewhat well Not so well Not at all well 5. How would you rate the quality of service provided by your technician? * Very high quality High quality Neither high nor low quality Low quality Very low quality Comments 6. How responsive were we as a company to your requirements and instructions in completing the Lab draw? * Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable 7. If given the opportunity would you use our services again? * Definitely would Probably would Definitely would not Probably would not Comments 8. How would you rate the technical capability of your technician? Exceeded expectations Met expectations Below expectations Comments 9. If you have time please would you give us a few comments on what we could have done to make your service even better? If you are human, leave this field blank. Submit